How can I register a buyer account on Petionship Pet Supplies Wholesale Platform?
To sign up for a buyer account on Petionship Singapore, please select Create Account at the top right of our website. You will need to provide your company name, first and last name and Email in order to successfully open your buyer account.
I am an individual customer. Can I make a purchase on Petionship?
Petionship is only available to pet shops, retailers, online stores and related executives in the pet care industry. Only when you have a valid buyer account will you be able to view our wholesale price and make your purchase. Individual buyers cannot be accommodated at the moment.
How could Petionship Singapore help offline pet shops and retailers?
Petionship has a large number of online exposure resources, and we will provide you with free online social media exposure, and cross-promotion with local Instagram cats and dogs to virally promote your business and to attract traffic to your offline business, boosting your sales effectively.
I am a foreigner and located outside Singapore. Can I make a purchase on Petionship Singapore?
Petionship Pet Supplies Wholesale Platform Singapore is currently only open to pet shops, retailers, online stores and related executives in the pet care industry in Singapore. For other countries or regions, we are available in Hong Kong and Macau. Stay tuned with us as we continue to expand across Asia Pacific and the world.
Will the wholesale price on Petionship Pet Supplies Wholesale Platform Singapore change?
Wholesale prices may vary from time to time due to factors beyond Petionship's control, such as changes in supplier costs and fluctuations in raw material prices, but changes will not affect existing and confirmed orders. Petionship will strive to maintain relatively stable prices and a smooth purchasing process for our pet shop clients.
What should I pay attention to when returning your goods?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. For more information on Petionship’s return policy, please refer to our Return Policy page.
How could I contact Petionship Singapore for media and public relations inquiries?
For media or public relations matters, please contact us at email@example.com. We will be in touch with you as soon as possible.